常见问题解答

移动证件是带照片的实体身份证的电子版本.  它被加载到你手机上的一个应用程序(app)中，这个应用程序叫做 对称移动.

A mobile credential can be shown to someone (similar to a photo ID card) to identify yourself on campus.  It can also be used at "tap" reader on campus for access to buildings, rooms or parking.  的 mobile credential app uses Bluetooth technology to communicate with tap readers.  If you have pre-authorized access to the reader, the mobile credential will give you access.  If you do 不 have access to the reader (or if your mobile credential has been deactivated for some reason), 读者不会给你权限的.

不，移动证书是可选的.

在资格, the photo ID office will send you an invitation email with directions and a unique QR code.
Load the app called "对称移动" onto your mobile phone from the Apple Store or Google Play.
Use the 对称移动应用 to scan the unique QR code within your invitation email.
按照屏幕上的指示操作，然后就万事俱备了.

的 对称移动应用 is the application you must have on your mobile phone before you load your NJIT mobile credential into the app's wallet.  的 manufacturer of the NJIT card access system called AMAG Technologies developed this app to function on their card access system platform called AMAG Symmetry.  这款应用可以在IOS 12版本上运行.1或Android OS版本8.0(或以上).

活跃的教职员工.
现有或转学生:

• 注册了威尼斯人娱乐城校园专业
• 注册1个或更多学时
• 罗格斯大学，ECC或高中生 不 符合条件的

被录取并录取的一年级学生
顾问、承建商、租客、访客等. 是 不 符合条件的

是的，您还会收到一张带照片的身份证，因为它有额外的功能.

No, you can only have one mobile credential on one mobile phone at any given time.

No.  You should never sh是 your mobile credential (or your photo ID card) for any reason.  By doing so, you 是 compromising the function that is associated with the credential or card.  如果你分享你的证件或卡，你也可能面临纪律处分.

打开手机上名为“对称移动”的应用程序.
在应用程序的钱包中选择之前加载的威尼斯人娱乐城移动凭证.
轻轻地把你的手机放在读卡器上.  读取范围会有所不同.
提示:如果您不关闭应用程序, 你可以简单地解锁手机，以便在下一个阅读器上使用它.

Your phone must be unlocked for the 对称移动应用 to function and communicate.  登录你的手机, 我们也更确信你是使用应用程序访问的人.

Yes, the app uses Bluetooth communication to the reader and so Bluetooth must be enabled.  的 app also periodically communicates to our database that is located in the cloud so that it is always updated with a current status.  如果你的手机数据(WiFi和蜂窝)被关闭了很长一段时间, the credential will stop working and will automatically remove itself after a prolonged period of time.

如果您在加载移动凭证时已经拥有带照片的身份证, the same photo that is on your card will be automatically applied to your mobile credential.
If you load your mobile credential onto your phone before you obtain a photo ID card, you will need to load your photo into the mobile app by clicking on "load photo" and following the instructions.  Your mobile credential will 不 function until a photo is loaded and approved by the photo ID office.  请预留最多两个工作天的时间审批照片.

Once a photo is associated with your mobile credential within the 对称移动应用, 你无法改变它.  You must go to the photo ID office in order to have our operator change your photo in our system.

不，不是所有的.  流动通讯证书不能使用下列功能:

• 自助餐厅用餐计划
• 图书馆借书
• 宿舍通道

的 following can be done with a mobile credential (if a department previously authorized you)

• 楼宇卡访问
• 实验室，办公套房和房卡
• 停车卡使用

的 mobile credential automatically updates itself to our system database so that if stays current.  您可以在任何时候选择“更新凭据”来强制更新.

This bar code is a standard built-in feature in 对称移动 that others can scan via a feature called "Identity Checker" to verify that your credential is valid.  这个条形码不能被其他应用程序使用.

Identity Checker ia a standard built-in feature in 对称移动 that allows the user to check someone  else's mobile credential to see if it is valid.  您可以从对称移动应用程序菜单中选择此功能.  Upon doing so, you can scan someone else's mobile credential bar code to see if it is valid.
Hint:  Return to your app's wallet via the app menu when you 是 done using identity checker.

After you have your new mobile phone in hand (and functional), please send an email to mobilecredential@kusanagiatsuko.com 来自新泽西理工学院.EDU email address indicating that you wish to transfer your mobile credential to a new phone.  Please include your name, NJITID# or UCID in the body of the email to help us identify you.  收到后(并在两个工作日内), the photo ID office will revoke your old credential (from wherever if may be) and will sen out a new invitation email to your njit.Edu帐户，以便您可以将移动凭证加载到新手机上.
提示:在你最后一次关掉旧手机之前, you may want to select "Remove Credential" within the Symmetry mobile app in order to remove the credential from your old phone.  You do 不 have to do this, but it is a good idea to do so for added security

发送电子邮件至 mobilecredential@kusanagiatsuko.com 来自新泽西理工学院. EDU邮箱地址，表明您丢失了手机和证书.  Please include your name, NJITID# or UCID in the body of the email to help us identify you.  在收到, the photo ID office will revoke your old credential (from wherever it may be).  When you get a replacement mobile phone, follow the process above for replacing a phone.

发送电子邮件至 mobilecredential@kusanagiatsuko.com 来自新泽西理工学院.EDU email address indicating that you removed your mobile credential from your phone in error.  Please include your name, NJITID# or UCID in the body of the email to help us identify you.  在收到, the photo ID office will revoke your old credential (from wherever it may be) and will send out a new invitation email to your njit.Edu帐户，以便您可以将移动凭证重新加载到手机上.

如果你丢失了带照片的身份证, please report to the photo ID office located at 131 Summit Street in order to obtain a new card which will have a new card number.  A $25 replacement card fee will need to be paid at the bursar window (or charged to your student bursar account).  Since your photo ID card number is also associated with your mobile credential, our operator will also revoke your old mobile credential and sen you a new mobile credential invitation at that time.